Privacy Policy

Welcome to Diamond on The Lake, a unique retreat for family vacations on Como Lake in Lake Geneva. This modern, 9,000 sq. ft. home is perfect for large groups or family reunions, offering 8 spacious bedrooms and 7 bathrooms, each fully equipped for your comfort.

1. Introduction

This Privacy Policy outlines how Diamond on The Lake ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") on our vacation rental website, www.diamondonthelake.com. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Details: Dates of stay, number of guests, and special requests.
• Payment Information: Credit card details and billing information.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our site.

3. How We Use Your Information

We use your personal information to:

• Process Bookings: Confirm reservations and provide related services.
• Communicate: Send booking confirmations, updates, and respond to inquiries.
• Improve Services: Enhance our website and services based on user feedback.
• Marketing: Send promotional materials, with your consent.
• Legal Compliance: Fulfill legal obligations and protect our rights.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our website and services, bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal information.
• Rectify: Correct inaccuracies in your data.
• Delete: Request deletion of your data, subject to legal obligations.
• Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at info@[email protected].